CSR Initiatives

Defensive CSR activities - Our responsibilities as a corporation -

Initiatives for quality & safety (chemical substances management)

Initiatives for human rights Initiatives for occupational safety and health Initiatives for environmental preservation Initiatives for quality & safety (chemical substances management) Initiatives for compliance Initiatives for risk management Initiatives for information security

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The mixture designs of our paint products are done so as to meet the demands of the customer. When we started our business, quality was based on meeting the demands for the physical properties of the paint. Now, demands for quality include environmental impacts caused by chemical substances used in the paint. The scope of demands we have to meet have expanded. Our group takes initiatives to secure quality and ensure the management of chemical substances so that our customers and consumers can feel safe when using our products.

Our goals for "quality"

Minimize losses due to quality for customer satisfaction

Initiatives for quality

Each site is certified with their own ISO9001 as shown below. The way the Quality Policy is implemented at each site varies. Below is an example of the Quality Policy at our site in Japan.

Quality Policy（Musashi Paint：Japan）

Quality Philosophy

Musashi Paint will strive to improve the quality of the company as a whole and provide stable quality industrial paints, and will continue our business and quality activities to increase customer satisfaction.

Code of conduct

1. We will provide products that meet customer and regulatory requirements, actively improve the effectiveness of our quality management system, increase customer satisfaction, and build and develop relationships of trust with stakeholders.

2. We will set quality goals for production and sales activities, review them regularly, and promote planned improvement activities.

3. We will all work together to ensure the stability of work processes and prevent the occurrence of process abnormalities and rejected products in the production department through improvement activities, and to ensure conformity to customer requirements and prevent dissatisfaction and defects in the sales department, thereby establishing a system for providing stable quality and improving customer satisfaction.

4. We will work on technological development and strive for higher quality adaptation to new customer needs.

5. We will communicate our quality policy to all employees by posting it in the company, distributing quality policy cards, and making it known through education and meetings in the workplace, and ensure that it is accessible to all closely related stakeholders.

6. We will review our quality policy in February of each year in principle, as well as whenever management reviews are conducted or organizational changes are made, in order to maintain its appropriateness.

Status of our group’s ISO9001 certifications

Already certified

Japan, South Korea, China (Tianjin, Suzhou, and Zhongshan), Malaysia, India, Vietnam (Ho Chi Minh), Thai, Indonesia, Hungary

Planning for certification

China (Chongqing), Vietnam (Ha Noi)

Our goals for "safety (chemical substances management)"

①Establish and maintain a safe design/development organization that conforms to laws and regulations regarding chemical substances ②Establish a system to inform our customers of the chemical substances used in our products

Initiatives for safety (chemical substances management)

In 2023, our group formulated a Chemical Substances Management Policy that clarified our stance and mindset on chemical substances management.

Chemical Substance Management Policy

As a company that manufactures and sells paints, Musashi Paint Group (hereinafter referred to as "We") considers the development and manufacture of safe and secure products to be an indispensable proposition from the perspective of "Responsible Consumption and Production " as set forth in the SDGs.

Chemical substance management is an important part of our efforts to ensure that our products can be used safely by our customers and end users, and that our employees can manufacture them safely.

1. We will implement safer chemical substance management for people and the environment throughout the life cycle of our products.

2. We will comply with laws, regulations and customer requirements related to chemical substances.

3. We will communicate information about chemical substances in our products to our customers in an appropriate manner.

4. We will continuously improve our chemical substance management to make it more appropriate.
We will also strive to prevent health hazards and environmental pollution to people involved in the life cycle of our products.

5. We will conduct training and awareness-raising activities for employees to improve their understanding and awareness of chemical substance management. We also seek the understanding and cooperation of our suppliers.